Sweets and Tweets ends 2010 on a high note
Zappos CEO Tony Hsieh isn’t the only delivering (aka selling) customer happiness. At the final Sweets and Tweets of 2010 we heard from AddThis Director of Customer Happiness (aka Community Manager) Justin Thorp and discussed whether the widespread use of social media means that companies are doing business in a better way by listening more closely to customers. The Dec. 7, 2010 Sweets and Tweets was named one of the Top Ten Picks for DC Events in December.
More about Sweets and Tweets
Sweets and Tweets is a cupcake salon* produced by moi (aka Debbie Weil) featuring intimate conversation with some of the brightest minds in DC’s diverse technology community. Please join our Facebook page for news, updates and mouthwatering photos. Sweets and Tweets features DC’s smartest geeks talking in practical terms about the impact of social media on government and business. And of course it’s a chance for DC’s digerati to rub shoulders and to eat cupcakes at the very cool Baked and Wired in Georgetown.
A good crowd turned out to eat cupcakes and defeat the Lizard Brain at the Midsummer Madness edition of Sweets and Tweets at Baked and Wired in DC’s Georgetown. Read about the event in the DC Examiner (great article).
Le tout DC 2.0 attends
That’s how Lewis Shepherd, director of the Microsoft Institute for Advanced Technology in Governments, describes the crowd that is drawn to Sweets and Tweets events. It’s a who’s who of DC’s digerati. Look closely at the photo and you’ll see Wendy Harman, social media manager for the American Red Cross, smiling on the right.
Photo by Jen Consalvo
*What is a cupcake and social media salon?
A salon is a gathering of people under the roof of an inspiring host (er, that would be moi), held partly to amuse one another and partly to refine the taste and increase their knowledge of the participants through conversation.
- Wikipedia definition
Want to sponsor Sweets and Tweets?
Thanks to Sweets and Tweets sponsors, including Microsoft U.S. Public Sector, INgage Networks (formerly Neighborhood America) and Genius Rocket. If you’re interested in sponsoring a future event, give Debbie a holler at debbie[dot]weil[at]gmail.com or 202.255.1467.
Photo by Jen Consalvo
Previous Sweets and Tweets events
Scroll down to see the list of attendees after you click through. It’s a who’s who of DC’s digerati.
- Sweets and Tweets #1 - Andrew P. Wilson of HHS on Using Social Media in a Crisis (April 1, 2009)
- Sweets and Tweets #2 - Mark Walsh on Crowdsourcing Almost Everything (July 9, 2009)
- Sweets and Tweets #3 - Mark Drapeau on the Two Dirtiest Words in Gov 2.0 (Nov. 17, 2009)
- Sweets and Tweets #4 - Anil Dash on Dot Gov as the New Dot Com (March 10, 2010)
- Sweets and Tweets #5 - Tom Peters on Innovation and Social Media (May 26, 2010)
- Sweets and Tweets #6 - DC’s Most Influential Women in Technology (June 15, 2010)
- Sweets and Tweets #7 - Midsummer Madness (Seth Godin Linchpin VIDS) (July 21, 2010)
- Sweets and Tweets #8 - AddThis Community Manager Justin Thorp on "Moving the Needle" as Director of Customer Happiness. (Dec. 7, 2010)
Sprint Nextel’s John B. Taylor interviews Debbie Weil and Tom Peters
Useful Links and Coverage
- Creating Dot Com Communities That Work - .Gov is the NEW .Com (Alexander Howard in the Huffington Post)
- Anil Dash Hosts a Sweet Event With DC’s Digerati (NBCWashington.com)
- Anil Dash writes about Expert Labs, ThinkTank, Gina Trapani and Our Grand Challenges
- Social Media Guru Praises Emerging ‘Start-up Culture’ in DC (Samuel Knight for OhMyGov)
- The Real Gov 2.0 Challenge? Listening (Steve Lunceford for GovTwit)
- Anil Dash Gives a "Cupcake Talk" About Government and Technology in Georgetown (Mark Drapeau)
- Listening to America: Social media flips at Sweets ‘n Tweets in DC by David James
- How Anil Dash Applies the Lessons of Web 2.0 to Government (Fast Company Who’s Who Interview)
- Anil Dash on Government, Entrepreneurship and the Future of the Social Web (SmartBrief on Social Media)
- Sweets and Tweets Get Traction in DC With Cupcakes and Gov 2.0 (Nov. 17, 2009)